Conditions of Sale, Limited Warranty and Liability

Prices
Prices on the website are reflected in US Dollars ($) and are subject to change without notice.  All orders are subject to applicable currency exchange rates, taxes and unforeseen freight surcharges. All prices are quoted F.O.B. SA Sport’s dock.

Payment Terms
Payment terms are prepaid before shipping. Net 30 day terms are available to institutions and government agencies that qualify for extended credit. Orders should be submitted via a guaranteed purchase order from the institution. SA Sport will also accept payment by Check, Visa, MasterCard and American Express. When the order is placed, the account will be advised of all charges including freight and any applicable taxes. Payment terms for qualified dealers are net 30 days. Past due invoices may result in pending orders being held until the account is current. SA Sport reserves the right to ultimately terminate any account that it feels is not operating in SA Sport’s best interest.

Custom Orders
Custom orders will only be accepted with a 50% deposit, and must be paid in full prior to shipment. Orders that require engineering drawings based on specifications supplied by the customer must be approved and signed off by the customer before production can begin. Under no circumstances is SA Sport responsible for inaccurate measurements supplied by the customer. Once the order has entered production it may not be canceled or returned for credit.

Returned Goods
All returned goods must be approved in advance by SA Sport. If an order is approved for return, SA Sport will provide the customer with a “Return Goods Authorization” and will assist the customer with freight arrangements. Credit on returned goods will be issued only after the product has been returned to SA Sport in acceptable resale condition. All returned goods are subject to a 15% restocking fee in addition to all applicable shipping charges. SA Sport will not accept returned goods freight collect. Return packaging materials can be supplied for a fee if requested.

Damage/Delays in Transit
SA Sport will make every effort to ensure prompt delivery. However, delays and goods damaged while in transit are beyond SA Sport’s control.

Accepting Delivery of an Order
It is the customer’s responsibility to be present at the time of delivery and inspect all packages for damage or shortage. Any damage or shortage must be noted on the delivery receipt before the customer accepts and signs for the delivery.

• DO NOT sign for the delivery until you have thoroughly inspected all cartons for visible damage and shortages.
• DO NOT un-pack any packages that have visible signs of damage. If possible, take photos of the damage. Save all packaging materials.
• Refuse delivery of any packages that are damaged and note it on the delivery slip. If the order has multiple pieces, only refuse the damaged item/s, and note on the delivery slip the number of packages refused.
• Contact SA Sport directly at (800) 331-8068 to report any problems with this delivery. Any damage must be noted on the bill of lading at the time the goods are received and a copy of the bill of lading must be faxed to us at (817) 536-3006.
• Once you have signed the delivery slip as received in good order, the carrier’s responsibility ends and the customer assumes all responsibility for the condition of the delivered goods.
• Drivers are not responsible for the off-loading of your goods. You must provide your own help.

Warranty
SA Sport's warranty is exclusive and cannot be used in conjunction with any other expressed or implied warranties.  Steel equipment has a limited one (1) year warranty from date of purchase against defective materials and workmanship when used under normal conditions. Fiberglass Uneven Bar rails have a limited warranty of one (1) year against breakage. All gymnastic mats and pits have a limited one (1) year warranty on zippers and seams. Mat covers must be returned to the factory for inspection and will be repaired or replaced at SA Sport’s discretion. Carpeted floor surfaces have a limited one (1) year warranty against defective materials and workmanship when used under normal conditions. At its discretion, SA Sport retains the option to repair or replace any product shown to our satisfaction to be defective within one year of the original invoice.

Returned goods must receive pre-authorization from SA Sport before being returned for inspection. This warranty covers only products manufactured by SA Sport and does not extend to transportation, installation or replacement charges incurred by the customer; nor does it apply to products or components of another manufacturer used in conjunction with SA Sport products that may be considered standard in any particular served markets.

Modifications, abuse, misuse, or improper installation of any SA Sport product can and will negate the warranty and leave the user liable in the event of product failure or injury. SA Sport is not responsible for ultimately determining how the product will be used by the athlete or instructor, nor is SA Sport responsible for determining what skills an athlete will perform.

The application of any foreign substance to the surface of any SA Sport product will negate the warranty and possibly reduce the life expectancy of the product.  The abuse or misuse of any SA Sport product will negate all implied warranty including, but not limited to the following;

• Applying any liquid or gel substances such as water, honey, or sugar water directly to fiberglass rails will negate any warranty claim.
• Individual CBF (Carpet Bonded Foam – non-flexi) rolls must always be rolled carpet side out. Reverse rolling (carpet side in) will cause severe irreversible damage to your rolls and will negate any warranty.
• Adjusting any equipment while under tension is dangerous and can ultimately damage the apparatus. Tension must always be released before any height/width adjustment is undertaken. Damage to equipment due to adjustment while under tension will negate the warranty.

The assembly and adjustment of any piece of equipment should always be done by a trained instructor, or coach. Periodic inspection should be done a regular basis and any worn or damaged parts should be replaced before allowing an athlete to perform on the apparatus. Installation of floor sleeves and anchors should always be done by a professional installer or contractor that is familiar with the application and can guarantee that it will perform to standard when installed.

In the event SA Sport provides equipment not manufactured by SA Sport, but purchased for resale. SA Sport will honor the warranty prescribed by the vendor in question.

WARNING!
Any activity involving motion, height, or speed creates the possibility of serious injury. When performing acrobatic or aerial skills the participant should assume the risk of serious injury is present. No mat is guaranteed to prevent injury, landing on your head, neck, or back on any mat could result in a catastrophic injury and possibly even death.

Carefully Check Equipment
Before directly engaging in any gymnastics activity, make sure the equipment is adjusted according to individual needs, secured properly and is in proper working condition. Always inspect the equipment for stability, and loose fittings or parts before each use. Replace any worn, defective, or missing parts before using the equipment. Never under any circumstances use any equipment or mats that connected to or sitting on a transport device. Always remove adjustment devices such as crank handles and ensure that all locking and/or tightening mechanisms are fully engaged before using any equipment. If in doubt, do not use the equipment. Always ensure that adequate matting appropriate to the activity is in the correct position.